Using remote desktop app on Mac OS Sequoia 15.0.1

Question

The Remote Desktop app now is Windows App on Appstore. When using this app at home, I'm able to remote desktop to my pc from my Macbook. However, when I'm trying to access it on the outside internet, this error appears: "Error code: 0x204". I don't know how to fix this error, please let me know what I can do to fix this. Once again, I'm able to access my PC when using the same wifi, and can't access it when going outside. Please let me know if there's a solution to this. Thanks for your help!

Answer 1

Hello Thanh,

When you are outside your local network, you and the Windows PC are typically on different subnets. When you connect to your PC by using a Remote Desktop client, you're creating a peer-to-peer connection.

This means you need direct access to the PC (sometimes called "the host"). If you need to connect to your PC from outside of the network your PC is running on, you need to enable that access. You have a couple of options: use port forwarding or set up a VPN.

Reference:

Remote Desktop - Allow access to your PC from outside your network | Microsoft Learn

I hope this information helps.

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