Attempting to set up Kiosk mode on Windows 10 Education causes settings.exe to hang and crash

JAVGMS 0 Reputation points
2024-10-23T08:00:02.89+00:00

Says it all in the title really, attempting to set up Kiosk mode on Windows 10 Education causes settings.exe to hang and crash. This is on a Surface Pro 3 for what it's worth. Any ideas what could cause this/how to fix it?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,948 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Wesley Li 10,235 Reputation points
    2024-10-23T09:07:48.0633333+00:00

    Hello

    Here are some steps and suggestions that might help you resolve this issue:

    Kiosk Mode Setup: Follow the steps to set up Kiosk mode correctly. Go to Settings > Accounts > Family & other users > Set up a kiosk. Choose the app you want to use in Kiosk mode and follow the prompts.

    Surface Pro tablet - Kiosk - Microsoft Community

    Repair Microsoft Edge: If you are using Microsoft Edge in Kiosk mode, try repairing the app. Go to Settings > Apps > Microsoft Edge > Modify > Repair.

    Error in Kiosk mode - Microsoft Community

    Troubleshooting Steps: Verify that the configuration XML file is authored and formatted correctly. Correct any configuration errors and apply a new provisioning package.

    Kiosk mode issues troubleshooting - Windows Client | Microsoft Learn

    0 comments No comments

  2. Sean Liming 4,601 Reputation points
    2024-10-27T16:29:13.2433333+00:00

    If the Kiosk application is not a UWP application, I recommend using Shell Launcher rather than Kiosk mode: https://learn.microsoft.com/en-us/windows/configuration/assigned-access/shell-launcher/?tabs=intune

    There is a set of Shell Launcher API, but I have a utility to configure shell launcher here: https://annabooks.com/SW_SLUtility.html

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.