Stuck in a loop

Bella Wiand 5 Reputation points
2024-10-23T14:33:40.12+00:00

I am trying to login to my school account on my authenticator app on my iphone but whenever I try to add the account it tells me i need to type in a code to my authenticator app, but i’m in the app trying to login. I’m not sure how to type in a code to my app when i’m already in the app trying to sign in. I need help with it letting me sign in to the app so i can accept codes.

Microsoft Security | Microsoft Authenticator
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  1. NoOneCan 1,060 Reputation points Volunteer Moderator
    2024-10-23T15:11:15.9+00:00

    Are you end user?

    If so, you may contact your school Office 365 admin. (i.e. contact the person who gave you your Microsoft 365 user account and password for further assistance).

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