Unable to view/edit/add steps to test cases in Azure DevOps

Question

Until yesterday afternoon, I could open and view test case details fully in Azure DevOps (Define tab) and view/edit/delete steps. I was updating the Iteration field from one value to another in a series of test cases. Initially it was working well. Then the steps were no longer visible.

STEPS TAKEN: Select Test Plans > Select Test Suite > Select Test Case - 3 dots button > Open test case. Ensure Define tab is selected (next to Execute and Chart).

ISSUE - VIEW TEST CASE STEPS: Now when I select and open a test case (as per steps above), the Steps title is displayed, but steps themselves are not displayed (see attached image). Result: I cannot view/edit/add the steps within a test case.

ISSUE - CREATE TEST CASE STEPS: Now when I create a new test case (via New Test Case button), the Steps title is displayed, but the actual rows to type in the test steps are missing and the action buttons to add/delete steps and shared steps are also missing. Result: I cannot view/edit/add steps to the test case.

My colleague can view the existing steps in these test cases (via test plans), but I cannot see any steps listed. She can edit the Iteration field and still view the steps within a test case, but this seems to have created a problem for me.

I can view (not edit) the steps displayed for a test in Runs menu group, but not view steps in Test Plans menu group.

What is the solution to enable me to view/edit/add steps to test cases in Azure DevOps? Thanks.

Answer 1

Hi Lisa,
Welcome to Microsoft Q&A! Thanks for posting the question.

DevOps is currently not supported in the Q&A forums, the supported products are listed over here  https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated forum over here:

https://stackoverflow.com/questions/tagged/devops

https://developercommunity.visualstudio.com/spaces/21/index.html

Please 'Accept as answer' and ‘Upvote’ if it helped so that it can help others in the community looking for help on similar topics.