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Email Signature over Exchange showing html code and placeholder text instead of required information

Jesse Ayenor || PAYINC GROUP 0 Reputation points
Oct 25, 2024, 12:10 PM

I need assistance on how to navigate through email signature showing the html code or placeholder text instead of the required filled document

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Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Windows Server Setup
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  1. Xintao Qiao-MSFT 4,315 Reputation points Microsoft Vendor
    Oct 28, 2024, 3:07 AM

    Hi, @Jesse Ayenor || PAYINC GROUP

    From your description, can I understand that your email signature is displayed as HTML plain text or placeholders?

    There is some information that needs to be confirmed with you:

    1.Do you create an email signature in the Exchange admin centre or in the Outlook built-in signer? Try both methods and see if there's a difference.

    2.When you edit a new email, will the email signature be displayed at the bottom of the email? Will recipients be able to view email signatures as normal?

    3.Do Outlook clients and OWA have the same issue?

    Here are some common solutions:

    1.Save the message format as HTML.

    User's image

    2.Use basic HTML and inline styling, as Outlook supports limited CSS. Avoid using external stylesheets or advanced CSS features.

    3.If any images are linked via HTTP, switch them to an HTTPS link. Outlook blocks unsafe content.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


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