Remove Duplicate Work or School Account

Question

Remove Duplicate Work or School Account

Jared Mello 0

On a lot of our company PCs, we have two identical Entra ID accounts which is causing a conflict and giving users lots of error messages related to "Verifying their account" or "Work or School Account Sign-In". Does anyone know how to remove just one of these without removing the other. Of course doing it through the actual settings page would remove the windows profile and require local sign in. I'm looking for a more creative way like Powershell or registry. Thanks!

Apologies for having to black out the emails for privacy concerns, you can trust me when I say they are all the same email address

Screenshot 2024-10-25 105902

Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator

2024-11-01T08:30:30.8066667+00:00

@Jared Mello Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

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Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator

2024-11-01T08:30:30.8066667+00:00

@Jared Mello Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

Answer 1

S.Sengupta 24,636 MVP

Dsregcmd /status" will tell you the devices status in Azure AD and even your local domain.

Open PowerShell as administrator and type:

dsregcmd /status

To remove an Azure AD account without affecting the local profile:

Remove-AzureADUser -ObjectId "<UserObjectId>"

Replace <UserObjectId> with the specific user’s Object ID that you want to remove.

Jared Mello 0 Reputation points

2024-10-28T01:13:19.2933333+00:00

Thank you so much for providing this answer. How do I find said userobjectid?
Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator

2024-11-01T08:29:56.8666667+00:00

@Jared Mello You can find the UserObjectId of an Azure AD user in a few different ways:

Azure Portal: Go to the Azure Portal, navigate to the user you want to remove, and click on the user to open their profile. The Object ID field will contain the UserObjectId value.

Azure AD PowerShell: You can use the Get-AzureADUser cmdlet to get a list of all Azure AD users, and then find the UserObjectId of the user you want to remove. Here's an example command:

Get-AzureADUser | Select-Object DisplayName, ObjectId

This command will output a list of all Azure AD users, along with their DisplayName and ObjectId values.

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Remove Duplicate Work or School Account

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