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some Azure TextToSpeech/edge tts voices are down

madicke mbaye 0 Reputation points
2024-10-25T16:02:43.9666667+00:00

the voice "fr-FR-VivienneMultilingualNeural" returns no audio anymore while the other voices work fine, ive read other have their voices down too (https://learn.microsoft.com/en-us/answers/questions/2110300/azure-ai-speech-studio-texttospeech-with-voice-fr)

is this a permanent thing ? it's almost been a week and no answers from the azure team, this can hurt my business bad so im considering switching to another service if no one comes forward

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
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  1. santoshkc 9,150 Reputation points Microsoft Vendor
    2024-10-25T17:00:21.06+00:00

    Hi @madicke mbaye,

    I apologize for the inconvenience. I tried to reproduce the issue with the voice fr-FR-VivienneMultilingualNeural, and it is now working as expected.

    I understand the urgency and appreciate your patience. If the issues persist, consider evaluating alternative services to ensure your business needs are met. If you continue to experience problems, please let us know, and we will escalate this issue to the concerned team.

    Thank you for your understanding.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful.

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