how to fix "ecryption task fail error" on win11

Question

This is total error message

when this error occur, my screen and sound heavily stuttered 1~3 second

암호화 작업이 실패했습니다.

암호화 매개 변수:

OperationType:	16

공급자 이름:	Microsoft Platform Crypto Provider

키 이름:	Windows AIK

키 유형:	

알고리즘 이름:	

오류 정보:

로그 이름: Microsoft-Windows-Crypto-NCrypt/Operational

원본: Microsoft-Windows-Crypto-NCrypt

날짜: 2024-10-26 21:06:44

이벤트 ID: 1

작업 범주: Operation Failure

수준: 오류

키워드: NCrypt Operation

사용자: SYSTEM

컴퓨터: DESKTOP-QQL1EA6

설명:

암호화 작업이 실패했습니다.

암호화 매개 변수:

OperationType:	16

공급자 이름:	Microsoft Platform Crypto Provider

키 이름:	Windows AIK

키 유형:	

알고리즘 이름:	

오류 정보:

반환 코드:	0x80090011

이벤트 Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Crypto-NCrypt" Guid="{e8ed09dc-100c-45e2-9fc8-b53399ec1f70}" />

<EventID>1</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>1</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000001</Keywords>

<TimeCreated SystemTime="2024-10-26T12:06:44.5336637Z" />

<EventRecordID>24945</EventRecordID>

<Correlation />

<Execution ProcessID="4564" ThreadID="9888" />

<Channel>Microsoft-Windows-Crypto-NCrypt/Operational</Channel>

<Computer>DESKTOP-QQL1EA6</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="OperationType">16</Data>

<Data Name="ProviderName">Microsoft Platform Crypto Provider</Data>

<Data Name="KeyName">Windows AIK</Data>

<Data Name="KeyType">

</Data>

<Data Name="AlgorithmName">

</Data>

<Data Name="Status">0x80090011</Data>

<Data Name="ProcessName">svchost.exe</Data>

</EventData>

</Event>

Answer 1

Hello

Error code 0x80090011 related to failed encryption operation can be mainly related to Trusted Platform Module (TPM). This error is often caused by compatibility issues or settings issues with the TPM chip.

Here are some ways to fix this issue:

Reset the TPM:

Open the TPM Management Console by running tpm.msc.

Select the option to reset or clear the TPM.

Update the TPM firmware:

Check for and install the latest TPM firmware update from the manufacturer's website.

Perform a clean boot:

Check for other programs or services that may be causing conflicts on your system by performing a clean boot.

Sign out of and back in to your Microsoft account:

Sign out of your Microsoft account and back in to see if that resolves the issue.

Check for Windows updates:

Install the latest Windows updates to improve the security and compatibility of your system.