getting message "you are not eligible for azure free account" even I have all fresh stuff(email ID, mobile number and credit card)

Question

getting message "you are not eligible for azure free account" even I have all fresh stuff(email ID, mobile number and credit card)

shahzad 0

Iufor 0 Reputation points

2024-10-26T16:02:24.47+00:00

Hi
It seems you're encountering an eligibility issue despite using new details. Azure can sometimes restrict free account access if there’s a prior association between your details (e.g., IP address, device) and past accounts. You might try creating the account with a different network or device to avoid potential tracking flags. If the issue persists, reaching out to Azure support for clarification on specific eligibility criteria could help.
TP 125.8K Reputation points Volunteer Moderator

2024-10-26T16:12:59.4766667+00:00
@Iufor Please update this comment as well as your others to comply with AI Usage policy for Microsoft Q&A.

For example, you could start by clearly stating at the top of each comment/answer that it is generated in whole/part by AI and detail which AI was used, similar to below:

AI generated content. This answer was created with AI from ChatGPT

Additionally, please make sure you comply with the other key elements of the policy, excerpted below:

Follow these steps when using AI to generate an answer on Q&A:

Mention the AI service name that generated the answer, fully or partly.

Check the AI output accuracy and relevance and adjust it as needed. Indicate you validated or updated the AI output in your answer.

Include any sources AI generated or you used as you validated and updated the AI output.

Using AI to help with answers on Microsoft Q&A requires following these three steps. Otherwise, moderators might delete the content and suspend your account.

Thank you.
Anonymous

2024-11-25T19:37:46.8933333+00:00

Hi @Shahzad

Just checking to see if the below answer provided by @Abiola Akinbade TPwas helpful

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know
Anonymous

2024-11-26T17:18:42.5833333+00:00

Hi @Shahzad

Just checking to see if the below answer provided by @akinbade abiola TPwas helpful

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

1 answer

Your answer

Iufor 0 Reputation points

2024-10-26T16:02:24.47+00:00

Hi
It seems you're encountering an eligibility issue despite using new details. Azure can sometimes restrict free account access if there’s a prior association between your details (e.g., IP address, device) and past accounts. You might try creating the account with a different network or device to avoid potential tracking flags. If the issue persists, reaching out to Azure support for clarification on specific eligibility criteria could help.
TP 125.8K Reputation points Volunteer Moderator

2024-10-26T16:12:59.4766667+00:00

@Iufor Please update this comment as well as your others to comply with AI Usage policy for Microsoft Q&A.

For example, you could start by clearly stating at the top of each comment/answer that it is generated in whole/part by AI and detail which AI was used, similar to below:

AI generated content. This answer was created with AI from ChatGPT

Additionally, please make sure you comply with the other key elements of the policy, excerpted below:

Follow these steps when using AI to generate an answer on Q&A:

Mention the AI service name that generated the answer, fully or partly.

Check the AI output accuracy and relevance and adjust it as needed. Indicate you validated or updated the AI output in your answer.

Include any sources AI generated or you used as you validated and updated the AI output.

Using AI to help with answers on Microsoft Q&A requires following these three steps. Otherwise, moderators might delete the content and suspend your account.

Thank you.
Anonymous

2024-11-25T19:37:46.8933333+00:00

Hi @Shahzad

Just checking to see if the below answer provided by @Abiola Akinbade TPwas helpful

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know
Anonymous

2024-11-26T17:18:42.5833333+00:00

Hi @Shahzad

Just checking to see if the below answer provided by @akinbade abiola TPwas helpful

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 1

To resolve this issue, double-check whether the following items are true:

The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
The credit card information is correct.
You don't already have a Microsoft account that uses the same information.

See: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

If the above doesnt solve, please reach out to billing support: https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

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getting message "you are not eligible for azure free account" even I have all fresh stuff(email ID, mobile number and credit card)

1 answer

Your answer