How to invite an external user in Entra External ID External tenant

Apeksha Kallur 0 Reputation points
2024-10-28T08:17:36.2233333+00:00

How do we invite external users (any non- MS account like google, hotmail, yahoo etc) in Entra External ID External tenant through Email?

I have tried the following steps: (FYI, External Tenant is used)

  1. Go Entra ID
  2. Users - > All Users -> + New User -> Invite external User (preview) MS-Invite-External-User
    1. Enter the Email and Display name -> Click on Review+Invite

MS-Invite-User_details-page

  1. Open the Mail and click on Accept

MS-Invite

  1. After clicking on Accept Invitation, the below error is seen:

MS-Invite-Error

Any help or information to solve this error will be appreciated!

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. Akhilesh Vallamkonda 10,325 Reputation points Microsoft Vendor
    2024-10-28T15:21:55.8466667+00:00

    Hi @Apeksha Kallur

    Thank you for reaching Microsoft Q&A!

    I understand that you are facing an issue with the invite an external user in Entra External ID External tenant.

    The Invite external users' option in the External tenant is currently under Preview. For invite you can use any ID like non- MS account google, hot mail, yahoo without any configuration. The process you followed is correct to invite external user.

    I have tested your scenario from my end, and I didn't see any issues could you please check this in the different browser or clear the browser data and see the issue is fixed.

    Reference: https://learn.microsoft.com/en-us/entra/external-id/add-users-administrator

    Hope this helps. Do let us know if you any further queries by responding in the comments section.

    Thanks,

    Akhilesh.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.


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