can not instal autenticator. Get Too Many Requests

Question

When I try to go into Autenticator I get mesage: Too Many Requests. It startet that I have to lock up autenticator. and I could not get into Autenticator. I reinstalet Autenticator bur it come up with this mesage Too Many Requests. How to get into Autenticator again.

Answer 1

Hello Bjørn Hansen,
Thank you for posting in Q&A forum.

It sounds like you're encountering a rate-limiting issue with your Authenticator app. Here are a few steps you can try to resolve this:

1.Wait it Out:

Sometimes, the "Too Many Requests" error is temporary and may resolve itself after a short period of time. You might just need to wait for a few minutes or hours before trying again.

2.Reboot Your Device:

Restart your phone to see if that clears up any temporary issues.

3.Clear Cache:

If you're using an Android device, you can try clearing the cache of the app. Go to Settings > Apps > [Your Authenticator App] > Storage > Clear Cache.

4.Check Network Connection:

Ensure that you have a stable internet connection as connectivity issues can sometimes cause such problems.

5.Reinstall the App:

You mentioned you already tried reinstalling the app. Make sure to restart your device after reinstalling to ensure that everything is properly reset.

6.Check for Updates:

Make sure you have the latest version of the app installed.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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