Using classic Outlook for Windows in business environments
Hi @Miki-3491
Welcome to our forum!
It may be caused by automatic version updates, you may be able to revert Outlook to a previous version and see if anything has changed, the following is the detailed operation:
- Disable Automatic Updates:
- In Outlook, File> Account>Under Product Information, click Update Options and select Disable Updates.
- Determine the Previous Version Number:
- Visit the Office update history page to find the version number you want to revert to.
- Download the Office Deployment Tool:
- Go to the Microsoft Download Center and download the Office Deployment Tool.
- Run the downloaded file to extract the tool to a folder on your computer.
- Create a Configuration File:
- Open Notepad and paste the following XML code, replacing
16.0.xxxxx.yyyyywith the version number you want to revert to (you can find version numbers on the Office update history page):<Configuration> <Updates Enabled="TRUE" TargetVersion="16.0.xxxxx.yyyyy" /> </Configuration> - Save this file as
Config.xmlin the same folder where you extracted the Office Deployment Tool.
- Open Notepad and paste the following XML code, replacing
- Run the Office Deployment Tool:
- Double-click
Setup.exein the folder where you extracted the Office Deployment Tool. - When prompted, select the
Config.xmlfile you created.
- Double-click
- Re-enable Automatic Updates (optional):
- After reverting, you might want to re-enable updates to get future improvements and security patches.
Hope it helps!
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