9,340 questions
Sign in to Microsoft account without authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 69%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mark
0
Reputation points
Hello,
Unfortunately, I can no longer log in with our Microsoft account, which is used for Office 365.
The Authenticator app does not work on the new mobile phone, i.e. the account is not created there. I need help, especially as I can't log into the admin area of the website either. The old mobile phone had a green screen and was no longer usable from one moment to the next
Thank you very much !
Greetings
Mark
Microsoft Security | Microsoft Authenticator
Sign in to answer