How do I contact Azure billing?

Question

I am having trouble getting in contact with Azure about a wrongful charge. Since I don't have a support plan, I can't create a ticket or get in touch with them. How do I contact them? 😳

Answer 1

Hello Nicolaj O'Reck,

Thanks for posting your question in the Microsoft Q&A forum.

You can raising a support ticket to the Billing Team to support your subscription

Click HERE to raise a ticket

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Answer 2

@Nicolaj O'Reck Greetings!

I understand your concern about wrongful charge on your Azure subscription. This can be best handled by Azure billing team and to contact billing team you don't need a support plan. Because Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge - https://azure.microsoft.com/en-us/support/plans/

Please follow the instructions from the screenshot below:

Hope this helps. Feel free to reply if you need any assistance.

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