Sorting Sub Folders A to Z in New Outlook option not available for some users.

Question

I am not sure if others are facing this issue, but some users in my company can sort sub folders from A to Z and some users do not even have the option. Is this a bug with the new outlook? I verified the version and it is the same with others that can sort. Any suggestions or input?

Answer 1

Hi @Mohammad Nabil ,

Welcome to our forum!

Do you mean this feature?

If so, i notice that some users can use this feature but others cannot use it. And based on my test, the option is not displayed in my New Outlook too. (Microsoft Outlook Version 1.2024.1023.300 (Production). Client Version is 20241018004.21. WebView2 Version is 130.0.2849.56)

Based on my research, i found that this feature is gradually being pushed to the end users. Please be patient and wait for the feature to appear. More information: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=378775

Thanks for your understanding and support!

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