Cannot load profile error on initial startup

Daniel Violette 0 Reputation points
2024-10-30T17:35:43.27+00:00

I recently built my first PC and it has been working pretty smooth up until a week ago when I noticed on startup it said that my profile could not be loaded and it did not display my SSD as a storage drive on my file explorer or settings.

It just put me on a default home screen with some apps displayed but not all of them.

After turning my pc on and off again it then loaded properly and nothing seemed to be wrong.

Now I run into this same issue every other time i start my pc and I'm wondering if its a bad sing that its happening and if so what I can do to fix it.

Thank you in advance for any help :)

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Hania Lian 17,191 Reputation points Microsoft Vendor
    2024-11-01T07:34:38.6733333+00:00

    Hello,

    Here’s a step-by-step approach to diagnosing the issue:

    1、Manufacturers often release firmware updates for their SSDs to fix bugs and improve performance. Check the manufacturer’s website for any firmware updates and follow their instructions to update your SSD.

    2、Ensure that you have the latest drivers installed for your motherboard, particularly the SATA or NVMe controller drivers, which can affect SSD detection and performance.

    3、Check for Windows Updates. Sometimes, profile loading issues can be resolved with a Windows update that fixes known bugs or compatibility issues.

    4、Run the Windows Check Disk Utility:

    Open Command Prompt as an administrator.

    Type chkdsk /f /r and press Enter. You may need to schedule the scan for the next restart if the volume is in use.

    Restart your computer if prompted to allow the utility to check for and fix file system errors.

    5、Create a New User Profile: If Windows is occasionally logging you into a temporary profile, creating a new user account and transferring your files might resolve the profile issues.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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