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How to contact with xbox support

Piotr Kwasnik 0 Reputation points
2024-10-30T22:07:15.7166667+00:00

Hello. I`m xbox user and I have big problem with using XBOX Series X online. I cannot play any game beacuse it says me "go online". I suppose that this is problem with my public IP, so my ISP changed my IP but with no result. Probably Microsoft banned whole IP range of my ISP. How can I send request directly to XBOX support. Saddly it``s not possible by this site: https://support.xbox.com/pl-PL/contact-us/

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  1. Rakesh Gurram 15,715 Reputation points Microsoft External Staff Moderator
    2024-10-31T06:45:04.6266667+00:00

    Hi Piotr Kwasnik,

    Thank you for reaching out to us on the Microsoft Q&A forum.

    This topic is currently not supported in the Q&A forums.

    Remove all accounts from XBOX and format reset XBOX. Then create a Microsoft XBOX account over 18 years old. Then sign in on new updated XBOX.

    We recommend initiating a new discussion through the XBOX Community where our moderators are readily available there to assist you and provide guidance.

    If you are having difficulty accessing Xbox Support Live Chat, you can also try contacting Xbox support via phone XBOX support

    Please don't forget to Accept helpful answer and close this thread.

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