Win11 cannot connect to the network using domain user accounts

Li Guo Qiang 0 Reputation points
2024-10-31T05:57:41.7366667+00:00

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Microsoft Authenticator
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Windows 11
Windows 11
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  1. Kapil Arya 8,241 Reputation points MVP
    2024-11-01T11:45:08.18+00:00

    Have you received any error code/message in this case?

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  2. Jing Zhou 7,260 Reputation points Microsoft Vendor
    2024-11-04T03:03:10.14+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    On Windows 11, there could be a few reasons why the "Use my Windows user account" option is greyed out and unchecked:

    1. Check the Group Policy settings to see if there are any restrictions on the corresponding options.
    2. Please check if this feature is disabled in the wireless network profile
    3. Please check the network card driver and make sure it is up to date and there are no compatibility issues with Win11

     

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

     

    Best regards,

    Jill Zhou

     


    If the Answer is helpful, please click "Accept Answer" and upvote it.

     

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