cannot chat with guest

Question

I have a meeting created in a Teams channel - chat only works between members or owners and not with guests.

Answer 1

Yes, that’s a known limitation in Teams channels. When a meeting is created in a Teams channel, the chat is restricted to team members and owners only. Guests added to the team can join the meeting and participate via video/audio, but they can’t access the meeting chat.

Here's a quick workaround if you need guests to participate in chat during a channel meeting:

1. Use Private Chat Instead: Start a separate private group chat with all participants, including guests. This allows guests to join the conversation and access files or links shared in that chat.
2. Set Up a Teams Meeting Outside the Channel: Schedule a new Teams meeting outside the channel and invite all relevant participants. This way, guests can participate fully in the meeting chat.
3. Encourage Interaction in the Channel Posts: If guests have access to the channel itself, they can interact in the "Posts" tab, where they can respond to channel posts or ask questions.