How to get change Windows Hello pin if unavailable.

Question

A while ago I set up a windows hello pin when it said in the settings that it was currently available. Now I want to change my pin but now when I got to settings it says This option is currently unavailable.

Please let me know as soon as possible

Kind Regards,

Tausif Shamim

Answer 1

Hello

Thank you for posting in Q&A forum.

What account do you sign in the machine now?

You can try to turn off the settings below in your screenshot and then check if it helps.

You can change another account on this machine and check if you can set and change PIN.

Is your machine in one domain or workgroup before and now? If your machine is in one domain, maybe your domain administrator set the setting via domain GPO setting, you can try to check with your domain administrator.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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Answer 2

Hello,

See if other suggestions in this fix helps you:

https://www.kapilarya.com/fix-pin-not-working-in-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog by a trusted Microsoft MVP.