The l1vhlwf service failed to start due to the following error: A hypervisor feature is not available to the user.

Question

When attempting to run games, the display disappears after a few minutes, necessitating a forceful shutdown and restart of the PC. The following error is found in the Event Logger:

The l1vhlwf service failed to start due to the following error: A hypervisor feature is not available to the user.

Answer 1

Hi Suraj,

Thanks for your post. I suggest you try the below methods and check if you are able to successfully update the Group Policy.

Method 1: Setting Virtualization Based Protection of Code Integrity.

If configuring the GPO from RS2 ADMX templates and the client base is RS1, make sure you set Virtualization Based Protection of Code Integrity to "Disabled" and not "Not Configured"

If setting Virtualization Based Protection of Code Integrity doesn't work, then follow Method 2.

Method 2: Enabling hypervisoriommupolicy.

Also, I suggest you execute the below command and check if the issue persists.

bcdedit /set hypervisoriommupolicy enable

Best Regards,

Ian Xue

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Answer 2

Refer answer provided here, see if it helps you:

https://answers.microsoft.com/en-us/windows/forum/all/a-hypervisor-feature-is-not-available-to-the-user/8e9b86fe-9e9e-44a6-af87-cd40b123a3b0