Photo Display and Organization on Microsoft Photos App - How to Fix it ?

Question

Hi everyone,

I’m having some issues with the Microsoft Photos app, and I hope someone here can help me sort them out. I use the app to manage and view my photos on my Windows computer, but I’m running into a few problems with how it displays and organizes my images.

Here’s what’s happening:

1. Photo duplicates Some photos are appearing multiple times in my collection, even though there’s only one file saved on my computer. It’s making my library look really cluttered. Does anyone know how to get rid of duplicates or why this is happening?
2. Album organization I’ve created some custom albums for different events, but sometimes, photos randomly disappear from the albums, even though they’re still in my main collection. I’m not sure if there’s a sync issue or something else going on.
3. Slow loading times When I open a photo, it takes a long time to load or shows up blurry before it becomes clear. I have a decent computer, so I’m confused about why this would be happening. Does anyone else experience this slow loading in the Photos app?
4. Tagging and searching issues I often tag my photos to make them easier to find later, but the search function isn’t always working correctly. For example, when I search for a specific tag, not all the tagged photos come up. Is there a way to make the search more reliable?

If anyone has experienced similar issues or knows solutions, I’d be grateful for any advice you can provide. I use this app for both work and personal photo organization, so it’s really important for me to get it running smoothly. Any troubleshooting steps or tips would be appreciated!

Thanks in advance!

Answer 1

Here’s a quick explanation to help with the issues you’re facing in the Microsoft Photos app:

1. Photo Duplicates: This might happen if the app is indexing the same file multiple times from different folders. Check your Photos app settings and confirm only relevant folders are being added to the library. Remove unnecessary folders from the “Sources” section. For a more automated fix, consider using a duplicate photo, finder tool.

Album Organization: Random photo removal from albums could be due to syncing issues. Ensure that your Microsoft account is properly synced, and the app is updated to the latest version. Rebuilding your albums might help if the issue persists.

Slow Loading Times: Large image files or an overburdened app cache can cause this issue. Clear the cache for the Microsoft Photos app or reset it through Windows settings. Also, consider resizing images or converting them into optimized formats for faster viewing.

Tagging and Searching Issues: To improve tagging and search reliability, ensure all tags are saved directly to the image metadata. You can use third-party tools like Adobe Lightroom or Google Photos for advanced tagging and organization if the built-in features aren't sufficient.

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