Teams app on desktop is not showing suggested actions

Question

The Teams app on the Windows desktop stopped showing suggested actions.

They are still shown on the Teams web app:

And also on the Teams mobile app:

Here is the actual message:

{
    "type": "message",
    "serviceUrl": "https://smba.trafficmanager.net/amer/************/",
    "channelId": "msteams",
    "from": {
        "name": "Costpoint",
        "role": "bot",
        "id": "28:*******"
    },
    "conversation": {
        "id": "a:1lClE4vfnOTwDU2BBF92h4cccCZ3iHZ49498kizHStVKf7rqjXsV3LBXBCDPwQhI7ZYACyyL26QoCBQYihxV6LBQO2Gt_kSTbKcqIWKaxdmJH2HdyO9NBDVwWVcCTvtxX",
        "type": "personal"
    },
    "locale": "en-US",
    "inputHint": "acceptingInput",
    "id": "******",
    "localTimestamp": "2024-11-04T20:32:40.000Z",
    "timestamp": "2024-11-04T20:32:40.000Z",
    "text": "<p>The vendor with ID ABC is ABC TRAVEL AGENCY .</p><br><a href=\"https://*****/CPWeb/?app=APMVEND&userid=****&system=*****&comp=1&appctx=RCPMVEND_VEND^1005126|0|C^VEND_ID^1^ABC^0^0|C^VEND_NAME^1^ABC TRAVEL AGENCY^0^0|C^VEND_NAME_EXT^1^123^0^0|^\">ABC TRAVEL AGENCY</a>",
    "suggestedActions": {
        "actions": [
            {
                "type": "imBack",
                "title": "#New topic",
                "value": "resetAI"
            },
            {
                "type": "imBack",
                "title": "Enter time",
                "value": "Enter time"
            },
            {
                "type": "imBack",
                "title": "Sign time",
                "value": "Sign time"
            }
        ]
    },
    "attachments": []
}

Answer 1

Hi guys, I have the same problems on the desktop and web versions, and on mobile it works perfectly.

The client version is 23306.3314.2555.9628

Web client: 1415/24100324916