Where can I view the video embedded in this Microsoft Learn web page? It's not loading correctly.

Question

Unit 3 of the Microsoft Azure Fundamentals: Describe Cloud Concepts (https://learn.microsoft.com/en-us/training/modules/describe-cloud-compute/3-what-cloud-compute) has an embedded video that displays as a white box and does not play. Behavior seen on Windows 10 with the latest version of Firefox as well as the latest version of MS Edge.

A link to view the video on another webpage would be a perfectly acceptable solution.

This question is related to the following Learning Module

Answer 1

Hi Jordan S,

Thank you for reaching out to us on the Microsoft Q&A forum.

We understand you are facing an issue with the embedded video not loading on the Microsoft Learn page.

Due to some technical glitches, this can occasionally happen. Please try again after some time.
If the issue persists, here are some troubleshooting steps you can try:

1.Clear your browser’s cache and cookies, then reload the page.
2.Temporarily disable any browser extensions, especially ad blockers / privacy tools, and refresh the page.
3.Ensure JavaScript is enabled in your browser settings under Privacy and Security / Site Settings as embedded videos often rely on JavaScript.
4.Open an incognito / private browsing window, log in if necessary, and access the page there to avoid interference from cached data / extensions.
5.Verify your browser’s hardware acceleration setting. In Edge or Firefox, go to settings, search for hardware acceleration, and toggle it off to see if this resolves the issue.
6.Try accessing the page on a different device or network to rule out any device-specific / network-related issues.

We’ve tested from our end and found no issues. For your reference, a screenshot is attached:

You can also view the referral video here: Intro to Cloud Computing Training Video.

If challenges persist, please attach relevant screenshots for further assistance, ensuring all privacy details are concealed before posting.

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