BugCheck Reboot

Question

Hello,

My windows server often rebooted unexpectedly, on the event viewer i can see the computer rebooted due from a bugcheck. Anyone know what exactly happened?

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80739e9c9d4, 0xfffff8073acedef8, 0xfffff8073aced740). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 49acb6e1-e657-4cf0-a5cd-6dd1afc123c8.

read by BlueScreenView from Nirsoft and here the result

Answer 1

Hello Handian Sudianto,

Thank you for posting in Q&A forum.

This error typically indicates a kernel-mode exception that the error handler did not catch. This can be caused by driver issues, hardware problems, or corrupted system files. Here are some potential solutions:

1. Update Drivers:

Ensure all your device drivers are up to date.

2. Check System Files:

Use the System File Checker (SFC) tool to scan and repair corrupted system files.

sfc /scannow

3. Run Memory Diagnostic Tool:

Press Win + R, type mdsched.exe, and press Enter. Then choose to restart and check for problems.

4. Check Hardware:

Ensure all hardware components are functioning correctly and consider replacing any faulty hardware.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.