Azure Managed Grafana
An Azure service used to deploy Grafana dashboards for analytics and monitoring solutions.
114 questions
Azure Grafana can't login. User account does not exist in tenant 'Microsoft Services'
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Roman
0
Reputation points
Hello, two weeks ago I created Azure Grafana monitoring and connect it to my AKS cluster.
Everything was good. But today (in two weeks), I try to open Azure Grafana and get this error:
Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '6f2d169c-xxxx' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.
I try to create new Grafana intsance but get the same error, just can't connect to it. I double-check and I owner for the Grafana
How can I solve this issue?
{count} votes
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Ashok Gandhi Kotnana 1,270 Reputation points Microsoft Vendor2024-11-12T10:13:30.62+00:00 Hi Roman,
Welcome to Microsoft Q&A Forum, thank you for posting your query here!
Sorry for the delay response.
Please ensure that you have Grafana Admin access to Azure Managed Grafana. If you've already granted this access and are still experiencing issues, let me know.
Note: The access you're providing to the user should be as a guest user
How to provide access to the user steps below: -
Select Grafana Admin
Select the user who is accessing it user should be a guest user
Review and create it
If the user is not currently a guest user, please create a guest account and grant Grafana Admin access to Azure Managed Grafana, and then try accessing the endpoint.
Please let us know if you have any further queries. I’m happy to assist you further. -
Ashok Gandhi Kotnana 1,270 Reputation points Microsoft Vendor
2024-11-13T08:00:47.33+00:00 Hi Roman,
Just want to check if the above Comment worked for you or else let us know if any help, we will always help as you needed.!
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Ashok Gandhi Kotnana 1,270 Reputation points Microsoft Vendor
2024-11-14T02:19:52.69+00:00 Hi Roman,
We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
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