cannot upgrade my azure developer subscription

Question

I have an azure developer subscription. I can't create resources. I'm assuming I don't have any credits left. I tried to upgrade my subscription, but I don't have an option to upgrade to pay as you go. What do I do?

Answer 1

@Asha Richardson

Welcome to Microsoft Q&A and thanks for reaching out to us.

1. Check Your Role on the Subscription

• Go to the Azure portal > Subscriptions.
• Select your developer subscription.
• In the subscription’s Overview page, check your role in the Access Control (IAM) section.
• Look for the Account Administrator or Owner role under Role assignments.

2. Request Necessary Permissions

• If you are not the Account Administrator or Owner:
  • Reach out to the person in your organization who holds the Account Administrator or Owner role and request that they assign you the required permissions.
  • The Account Administrator role is typically assigned at the account level, often held by the person who initially set up the subscription.

3. Alternative Roles and Permissions

• In some cases, users with Billing Administrator permissions may have access to billing-related tasks, including upgrades, but this depends on your organization's setup.
• For Pay-As-You-Go upgrades, Microsoft may still restrict upgrades if the Developer subscription doesn’t support it directly, in which case creating a new subscription might be necessary.

If problem persists, contact Azure Support by raising a support ticket. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

If none of these apply to you, please let me know and we can explore other options.

Hope this helps. and please feel free to reach out if you have any further questions.

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