Hello
Thank you for posting in Q&A forum.
we must know the error code or massage before we try to fix this issue. below is the step which you can try
- Check the Error Code
• When the BSOD appears, it usually shows an error code or stop code (e.g., 0x0000001A). Note this down as it can help identify the cause.
- Use the Windows Memory Diagnostic Tool
• Sometimes, faulty RAM can cause BSODs. You can use the Windows Memory Diagnostic tool to check for memory issues:
o Press Windows + R, type mdsched.exe, and press Enter.
o Choose to restart now and check for problems.
- Update Drivers
• Outdated or faulty drivers can cause BSODs. Open Device Manager (Windows + X > Device Manager), look for any devices with a yellow exclamation mark, and update their drivers.
- Run System File Checker (SFC)
• Corrupted system files can cause BSODs. Open Command Prompt as an administrator and run the following command:
• sfc /scannow
This will scan for and repair corrupted files.
- Check Disk for Errors
• Open Command Prompt as an administrator and run:
• chkdsk /f /r
This will check the disk for errors and fix them if possible.
- Remove Recently Installed Software
• If you installed any new software before the BSOD started, try uninstalling it to see if that resolves the issue.
- Use the Blue Screen Troubleshooter
• Windows has a built-in troubleshooter for BSODs. Go to Settings > Update & Security > Troubleshoot and select Blue Screen.
Best regards
Yanhong
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