windows 11, version 24H2

Question

the download of new version doesn't progress, it stops at 25%

troubleshooting confirms error

BinaryHealthPlugin;DynamicProtectionPlugin	BinaryHealthPlugin;DynamicProtectionPlugin	BinaryHealthPlugin;DynamicProtectionPlugin	BinaryHealthPlugin;DynamicProtectionPlugin
BinaryHealthPlugin;DynamicProtectionPluginBinaryHealthPlugin;DynamicProtectionPluginBinaryHealthPlugin;DynamicProtectionPlugin BinaryHealthPlugin;DynamicProtectionPluginBinaryHealthPlugin;DynamicProtectionPlugin BinaryHealthPlugin;DynamicProtectionPlugin BinaryHealthPlugin;DynamicProtectionPlugin

I restarted the laptop multiple times, tried a cmd gpudate/force, nothing works

Answer 1

Hello,

If your Windows 11, version 24H2 update download is getting stuck at 25%, here are some steps you can take to troubleshoot this issue:

Run Windows Update Troubleshooter:

Go to Settings > System > Troubleshoot > Other troubleshooters.

Click on Windows Update and then Run the troubleshooter.

Follow the on-screen instructions.

Reset Windows Update Components:

Open Command Prompt as an administrator.

Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services by typing the following commands and pressing Enter after each one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Rename the SoftwareDistribution and Catroot2 folders by typing the following commands and pressing Enter after each one:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

Restart the BITS, Cryptographic, MSI Installer and the Windows Update Services by typing the following commands and pressing Enter after each one:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Disable VPN or Proxy: If you’re using a VPN or proxy, try disabling it during the update process as it can sometimes interfere with the connection to the update servers.

Temporarily Disable Antivirus Software: Sometimes antivirus software can interfere with the update process. Try disabling it temporarily and then attempt the update again.

Use the Media Creation Tool:

Instead of updating through Windows Update, download the Media Creation Tool from the official Microsoft website.

Run the tool and choose to upgrade your PC. This method will download the necessary files separately and can resolve issues with Windows Update.

Best Regards,

Hania Lian

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Answer 2

Hello,

Try upgrading via Windows 11 24H2 ISO file:

https://www.kapilarya.com/how-to-upgrade-to-windows-11-version-24h2#method-2-upgrade-to-24h2-from-iso-file

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.