After the installation of Visual Studio 2015 C++ Redistributable Package, cannot download Microsoft Windows Server 2012 R2 specific

Time machine 1 Reputation point
2020-12-28T08:32:55.46+00:00

We've completed installing Visual Studio 2015 C++ Redistributable Package x64, and now moving forward to download Microsoft Windows Server 2012 R2 specific: KB2919442, KB2919355, KB3021910, KB3172614, and it keeps showing "The update is not applicable to your computer", wonder what did we do wrong,
Our Windows edition is Windows server 2019 Standard Evaluation; System type: 64-bit Operation System, x64-based processor
please assist us to solve these issues, thank you.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,556 questions
{count} votes

3 answers

Sort by: Most helpful
  1. Dave Patrick 426.3K Reputation points MVP
    2020-12-28T22:43:12.497+00:00

    "The update is not applicable to your computer"

    Sounds like you may have tried to install them? You can manual download them here.
    https://www.microsoft.com/en-us/download/details.aspx?id=42153
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB2919355
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB3021910
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments

  2. Daisy Zhou 20,066 Reputation points Microsoft Vendor
    2020-12-29T08:34:35.67+00:00

    Hello @Time machine ,

    Thank you for posting here.

    Based on "After the installation of Visual Studio 2015 C++ Redistributable Package, cannot download Microsoft Windows Server 2012 R2 specific",do you mean because we installed installation of Visual Studio 2015 C++ Redistributable Package, so we can not download Microsoft Windows Server 2012 R2? If so, you can download and install Microsoft Windows Server 2012 R2 first, then installed installation of Visual Studio 2015 C++ Redistributable Package to see if it helps.

    If it is not related to the installation of Visual Studio 2015 C++ Redistributable Package, because the supported products of these KBs (KB2919442, KB2919355, KB3021910, KB3172614) are Windows server 2012 R2, but you install them on Windows server 2019, so it keeps showing "The update is not applicable to your computer.

    Hope the information above is helpful.

    Best Regards,
    Daisy Zhou


  3. Daisy Zhou 20,066 Reputation points Microsoft Vendor
    2020-12-31T01:34:02.067+00:00

    Hello @Time machine ,

    Thank you for your update.

    So as the error message showing "The update is not applicable to your computer", the KBs specific to Windows server 2012 R2 is not supported on Windows server 2019. We can download and install Windows server 2012 R2 KBs on Windows server 2012 R2 and download and install Windows server 2019 KBs on Windows server 2019.

    Thank you for your understanding and support.

    Best Regards,
    Daisy Zhou

    0 comments No comments