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Hi there,
Im currently using a 2019 version of excel. All my files are saved directly to one drive , however when i open old excel documents using one drive on my desktop (file explorer) , it doesnt just let me save the changes made . instead it prompts me to either save the changes as a copy or discard them. Im the owner of these documents and dont share them with anyone else, however i get the below error message all the time.
I have tried clearing the office cache, reset one drive , checked for office updates but nothing has helped me so far and im not comfortable using the one drive online to save these changes to old excel spreadsheets. Please share any other solutions that you may have.
Kind regards
Simone
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Hi @Simone Govender
Im the owner of these documents and dont share them with anyone else,
Does this issue occur with all Excel workbooks or specific existed workbooks in Documents folder?
Did you enable password protection for the workbooks?
Will the issue persist if opening these workbooks on OneDrive on other computers?
Hi @Jiajing Hua
This issue occurs randomly on my workbooks, it doesnt affect all. No password protection is enabled on my workbooks. The issue still persists even when i use another laptop.
Hi @Simone Govender
Thanks for your response.
Is "Files on-demand" function of OneDrive enabled?
If this issue persists on another laptop and does not occur with all workbooks, I suggest you check whether there are some features used but not supported by co-authoring, although you did not share the file.