Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,412 questions
Authenticator app not working when I switch to another directory in azure portal
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Vo Minh Doan
10
Reputation points
When I logged into the Azure portal, the Authenticator app sent a notification to my phone, and I was able to log in. However, when I tried to switch to another directory (as shown in the screenshot), the Azure portal asked me to enter the code displayed in the Microsoft Authenticator app on my mobile device. I entered the code but received an error: "You didn't enter the expected verification code. Please try again." I tried this many, many times but had no luck.
Now I have no way to switch the directory, which is really frustrating. :(
Why did the Authenticator app work when I logged into the Azure portal, but not when I tried to switch directories?
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