User is getting a Limited Storage error in Microsoft Teams whenever they Edit a Meeting Entry

Question

Hello

Please i need your help on this issue.

One of my user is having a problem with a user getting a Limited Storage error in Microsoft Teams whenever they Edit a Meeting Entry.

 

Answer 1

Hi @IniobongNkanga-8038

It sounds like one of your users is encountering a storage issue within Microsoft Teams. Here are a few steps you can take to resolve the issue:

1. Check OneDrive Storage:

Microsoft Teams uses OneDrive for Business to store files. Ensure that the user has not exceeded their OneDrive storage limit. They can check this by going to their OneDrive account and reviewing the storage usage.

2. Clear Cache:

Sometimes, clearing the Microsoft Teams cache can help resolve such issues. Here’s how to do it:

• Close Microsoft Teams.
• Navigate to %appdata%\Microsoft\Teams on the user's computer.
• Delete all files and folders in the Teams directory.
• Restart Microsoft Teams.

3. Check Organizational Storage Quota:

Ensure that the overall storage quota for the organization (including SharePoint) has not been reached. Administrators can check this in the Microsoft 365 admin center.

4. Update Microsoft Teams:

Ensure that the user is running the latest version of Microsoft Teams. Sometimes, updates contain important fixes for issues like this.

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