How can I download my Windows 11 Home purchase?

Question

I purchased Windows 11 Home, and it shows up in my order history, but there is no way for me to download it. How do I do so?

Answer 1

Hello,

Whether or not the install button appears?

If you don't see Install, select the product name. It will take you to the product page. If the button that was previously labeled Buy is now Install, select it to automatically download and install.

Reset/Update the Microsoft Store app:

Press the Windows logo key Start + R to open the Run dialog box.

Enter wsreset.exe then select OK. A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Make sure Windows is up to date.

Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now.

Ensure that your system meets the requirements for installing Win11:

https://support.microsoft.com/en-us/windows/windows-11-system-requirements-86c11283-ea52-4782-9efd-7674389a7ba3

More details you can refer to:

https://support.microsoft.com/en-us/account-billing/find-and-install-your-microsoft-downloads-from-microsoft-store-9ee788eb-280a-7d3e-fa8e-0418c71af495

Hope this helps.

Best Regards,

Hania Lian

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Answer 2

You can download Windows 11 ISO from here:

https://www.microsoft.com/en-us/software-download/windows11

Then you can make clean install using this guide:

https://answers.microsoft.com/en-us/windows/forum/all/how-to-make-clean-install-of-windows-11/789f6891-7261-4c40-a632-6a44e53a3e30

Upon installation, sign in with your Microsoft account used to purchase license. System should be activated.