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Translated by Google
Good Morning,
To access security settings in my work or school account, I'm asked to provide the code provided by Microsoft Authenticator.
I had to reinstall Authenticator and my account is no longer available and appears grayed out. I have no other option to connect and it is imperative that the webmaster does what is necessary to allow me to access my security settings.
I would like to point out that I have no problem with my password.
Thank you in advance for your response.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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Contact your organization's IT support/help desk immediately only they can Reset.
