Azure refund error

Question

I purchased an Azure subscription thinking it would cost $1 per month, as I had seen in a video. However, it turned out to be $100, and the payment has already been processed. I feel like I was misled by the video, and now I’ve lost $100. What should I do to request a refund?

Answer 1

Hi,

Please create a new billing support request using my instructions below. There is no charge for a billing support request.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP