Hello,
Thank you for posting in the Microsoft Community forum.
You can try the following steps to troubleshoot the problem:
- Try running the game in compatibility mode:
Right click on the game's shortcut or.exe file, select "Properties," then check "Run this program in Compatibility mode" in the "Compatibility" TAB, and select a previous version of Windows, such as Windows 10. In the meantime, select Run as Administrator.
- Make sure your graphics card drivers are up to date. You can visit the official website of the graphics card manufacturer to download and install the latest version of the driver.
- Check the integrity of game files. You can use the features of the relevant gaming platform to verify this. If necessary, you may need to reinstall the game files.
I hope this helps.
Best regards
Jacen
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