chatbot feature

Question

Hi All,

I have a SharePoint Online site, and I want to add a chatbot feature to it. Please guide me on how I can integrate this. I want users to be able to ask questions through a chatbox.

Answer 1

Hi @Glenn Maxwell ,

Welcome to Q&A forum!

You can use Microsoft Power Virtual Agents. Power Virtual Agents provide deployment options that are compatible with SharePoint Online. You can create an intelligent chatbot by using their intuitive, no-code graphical interface. Here are the general steps to integrate a chatbot into SharePoint Online:

1. In Power Virtual Agents, go to Settings > Channels.
2. Select "Custom Website" and copy the iframe code provided.
3. Go to your SharePoint Online site and navigate to the page where you want to embed the bot.
4. Edit the page and add an Embed web part.
5. Paste the copied iframe code into the Embed web part.
6. Save the changes to the page.

For more information, please refer to: https://learn.microsoft.com/en-us/power-apps/chatbots#create-chatbots-from-power-apps

Let me just briefly mention that Power Apps is not currently supported in the Q&A forums. If you encounter issues while using Microsoft Power Virtual Agents, we recommend that you post in the Power Apps Community.

And I found a post that is somewhat related to this issue, for your reference:

https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/deploy-a-custom-copilot-to-sharepoint-with-a-seamless-single-sign-on-experience/

Good day!

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