nas not showing in file explorer

Question

I've tried all suggestions on the internet with no results

Answer 1

If your NAS (Network Attached Storage) is not showing in File Explorer, you can try the following troubleshooting steps:

1. Check Network Discovery and File Sharing: Ensure that network discovery and file sharing are turned on. You can do this by navigating to Control Panel > Network and Internet > Network and Sharing Center > Advanced sharing settings, and then enabling both options.
2. Enable SMB 1.0 Support: Sometimes, enabling SMB 1.0 can help. Go to Control Panel > Programs > Programs and Features > Turn Windows features on or off, and check the SMB 1.0/CIFS File Sharing Support option.
3. Verify Services: Make sure that the following services are set to Automatic and running:
   • Function Discovery Provider Host
   • Function Discovery Resource Publication
   • SSDP Discovery
   • UPnP Device Host
   You can check this by searching for "Services" in the Start menu and adjusting the settings accordingly.
4. Check Permissions: Ensure that the shared folder permissions allow access. Right-click the shared folder, go to Properties > Sharing tab, and ensure that "Everyone" has the appropriate permissions.
5. Use Command Prompt: Instead of using File Explorer, try accessing the NAS via Command Prompt using the command:

      net use <DeviceName>: \\<ServerName>\<ShareName>
   

If these steps do not resolve the issue, you may need to check your network settings or consult your network administrator.

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References:

• Can't access shared folders from File Explorer in Windows 10
• Can't access shared folders from File Explorer in Windows 10

Answer 2

Hi Kurt,

Thanks for your post. Before moving on, please double confirm that you have right mapped a network drive to get to it from File Explorer in Windows.

1. Open File Explorer from the taskbar or the Start menu, or press the Windows logo key  + E.
2. Select This PC from the left pane. Then, on the File Explorer ribbon, select More  > Map network drive.

Note: If you don't see Map network drive on the More menu, you can right-click the This PC node in the folder pane and you'll see the command there.

1. In the Drive list, select a drive letter. (Any available letter will do.)
2. In the Folder box, type the path of the folder or computer, or select Browse to find the folder or computer. To connect every time you sign in to your PC, select Reconnect at sign-in.
3. Select Finish.

Note: If you can't connect to a network drive or folder, the computer you're trying to connect to might be turned off, or you might not have the correct permissions. Try contacting your network administrator.

Best Regards,

Ian Xue

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