Cannot get Teams add in for Outlook 2019

Jerrid Collison 1 Reputation point
2020-12-28T18:20:02.11+00:00

I'm having trouble getting the Teams add in for outlook on one user's computer. I have read every blog post I could find about fixing this problem and have done the following:

  1. Re-installed teams client.
  2. uninstalled all office products and teams and verified all products were 64 bit.
  3. verified that all products are signed in using the same account
  4. tried force installing the add on using command prompt
  5. tried editing the registry to fix the problem

Any suggestions are greatly appreciated.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 35,911 Reputation points Microsoft Vendor
    2020-12-29T02:45:37.563+00:00

    Hi @Jerrid Collison

    Does anyone else have the same issue in your organization?

    Can you schedule Teams meeting in outlook web client?

    Please check if you have enabled Teams add-in in Teams admin center.

    51882-16.png

    For more reference about this issue, you can learn it from:

    https://learn.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#teams-meeting-add-in-in-outlook-for-windows-does-not-show

    If the response is helpful, please click "Accept Answer" and upvote it.

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