PC shutdown after 30 minutes of inactivity

Question

Good morning,

We have noticed that many of our laptops turn off automatically when they are not plugged into a power supply, generally after 30 minutes of inactivity. It seems that this problem only occurs on Windows 11 workstations.

The screen goes to sleep and deactivation after 2 hours.

Hibernation is disabled.

The station locks automatically after 5 minutes, the screen turns off 60 seconds after this locking.

There are no messages in the event viewer, and no trace of BSOD.

Thank you in advance for any help you can give us.

Answer 1

Hello,

It sounds like the issue might be related to the power settings on your Windows 11 laptops. Here are a few steps you can take to troubleshoot and potentially resolve this issue:

Check Power Settings:

Go to Settings > System > Power & sleep.

Ensure that the settings for "On battery power, PC goes to sleep after" and "When plugged in, PC goes to sleep after" are set to your desired time.

Adjust Advanced Power Settings:

Open Control Panel and go to Hardware and Sound > Power Options.

Next to your selected power plan, click on Change plan settings.

Click on Change advanced power settings.

Expand the Sleep section and adjust the settings for "Sleep after" and "Hibernate after".

Disable Fast Startup:

Sometimes, fast startup can cause shutdown issues. To disable it, go to Control Panel > Hardware and Sound > Power Options > Choose what the power buttons do.

Click on Change settings that are currently unavailable.

Uncheck Turn on fast startup and save changes.

Check for Updates:

Ensure that your Windows 11 is up to date. Go to Settings > Windows Update and check for updates.

Task Scheduler:

There might be a scheduled task causing the shutdown. Open Task Scheduler (press Windows key + R, type taskschd.msc, and press Enter).

Look for any tasks that might be set to trigger a shutdown after a period of inactivity.

If these steps don't resolve the issue, it might be helpful to check if there are any specific group policies or scripts applied to these laptops that could be causing the shutdowns.

Best Regards,

Yanhong

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