Unable to start sandbox.

SW Ho 25 Reputation points
2024-11-26T08:23:10.1133333+00:00

Received an error message to prevent sandbox start.

The connection to the Windows Sandbox environment was lost.

An existing connection was forcibly closed by the remote host. (0x80072746)

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

2 answers

Sort by: Most helpful
  1. marsavul 75 Reputation points
    2025-02-17T14:29:40.69+00:00

    Fixed the issue by disabling vGPU sharing for Windows Sandbox from Group Policy.

    Open gpedit.msc, go to "Computer Configuration > Administrative Templates > Windows Components > Windows Sandbox"

    and Disable:

    "Allow vGPU sharing for Windows Sandbox"

    OR

    Open powershell with administrator rights and enter the following command:

    reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\Sandbox" /v AllowVGPU /t REG_DWORD /d 0 /f
    
    13 people found this answer helpful.

  2. Anonymous
    2024-11-27T09:54:33.2133333+00:00

    Hello

    Thank you for posting in Q&A forum.

    It can be caused by several issues. Here are some steps you can take to troubleshoot:

    1. Ensure that Windows Sandbox and all related features (such as Virtual Machine Platform and Hyper-V) are enabled.
    2. Restart Required Services:

    Restart the necessary services for Windows Sandbox. Open the Services application and restart the following services:

    Network Virtualization Service

    Virtual Disk

    Hyper-V Host Compute Service

    Container Manager Service

    1. Check your network connectivity.
    2. Check the Event Viewer for any related error logs that might provide more details about why the connection is being closed. Look under Windows Logs > System and Windows Logs > Application.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.