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2FA reset as only admin

Martin 0 Reputation points
2024-11-26T16:11:56.0566667+00:00

Hello,

I also have the problem that the 2FA no longer works after a new cell phone.

Unfortunately, I am therefore also unable to log in to the forum with the account in question. I have therefore used a different account.

How can I solve that as the only admin?

I was given the following link in their B2C forum with the information to contact them by phone. Unfortunately, the new AI band announcement won't let me through and doesn't offer any help for the problem.

https://support.microsoft.com/de-de/topic/telefonnummern-für-den-globalen-kundendienst-c0389ade-5640-e588-8b0e-28de8afeb3f2#ID0EDBD=signinorgid

Yours sincerely

Martin

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Authenticator
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