Is https://documentintelligence.ai.azure.com/studio available?

Question

Following: https://microsoftlearning.github.io/mslearn-ai-fundamentals/Instructions/Labs/10-document-intelligence.html

On:

2. Select Settings and select the Resource tab. Select Create a new resource.

it just keeps looping after signing in:

using private session on the web browser.

What I am supposed to do?

This question is related to the following Learning Module

Answer 1

Hi JD Ruiz Colegio,

Thank you for reaching out to us on the Microsoft Q&A forum.

We understand the error you’re encountering [AADSTS50058: A silent sign-in request was sent but no user is signed in] is related to authentication issues with Azure Active Directory.

Here are some troubleshooting steps to help resolve this problem:

1.Avoid using private/incognito mode as it may prevent Azure AD cookies from being stored. Use a normal session in a modern browser like Chrome, Edge, or Firefox.
2.Clear your browser's cookies and cached data to reset the session, as stale authentication tokens can sometimes lead to looping sign-in issues.
3.Log out of all accounts in the browser and manually sign in to https://portal.azure.com or https://aka.ms/formrecognizerstudio to ensure the session is authenticated.
4.If the issue persists, create the resource directly in the Azure portal, then attach it in Document Intelligence Studio under Settings > Resource > Attach Existing Resource.
5.Try switching to a different network, such as home Wi-Fi, / using another browser / device to rule out network / local device issues.

We’ve tested from our end and found no issues. For your reference, a screenshot is attached:
Additional referral link: https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/sign-in/troubleshooting-startup-issues?tabs=microsoft-edge#resolution

If challenges persist, please attach relevant screenshots for further assistance, ensuring all privacy details are concealed before posting.

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