How to fix "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine"

Dash 20 Reputation points
2024-11-27T22:49:31.33+00:00

Im using DirectX 12 and i think i have to gpu is says AMD Ryzen 5 3500 6-Core Processor And i have a GTX 1650 super and im having trouble with this on fortnite.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Ian Xue 38,466 Reputation points Microsoft Vendor
    2024-11-29T07:35:53.2266667+00:00

    Hi Dash,

    Thanks for your post. Actually we have the similar issue with this error. This is a frequently asked question for Fornite, a game based on UnrealEngine.

    To better assist you in analyzing the issue. I would like to confirm some information with you.

    • What is your current hardware information?
    • What is the version of DirectX on your device and what feature levels are supported?

    Please type device manager in the search box, find and run Device Manager to get detailed hardware information. Focus on Display Adapters.

    Reference: D3D11 -compatible GPU (Feature Level 11.0, Shader Model 5.0) is needed - Microsoft Community

    Best Regards,

    Ian Xue


    If the Answer is helpful, please click "Accept Answer" and upvote it.


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