Teams-channels disappears suddenly

Question

Hello

Please i need your help on this issue.

We are having our issue where Teams-channels disappears suddenly

Answer 1

@IniobongNkanga-8038

Here are a few steps you can try to troubleshoot and resolve the problem:

1. Check Permissions: Ensure that you have the correct permissions to view the channels. Sometimes changes to permissions or user roles can affect visibility.
2. Collapsed Channels: In Microsoft Teams, channels can be collapsed under a dropdown menu. Make sure that channels are not simply hidden but are collapsed under the “More” dropdown.
3. Team Membership: Confirm that you are still a member of the team. If you were removed from the team, you would no longer see the channels associated with it.
4. Favorited Channels: Make sure the channels are favorited or pinned. Unfavorited channels might not appear in your list if they are not actively being used.
5. Browser/Client Issue: Log out and back into Teams, or try accessing Teams from a different browser or the desktop app to rule out a client-specific issue.

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