How to get access to microsoft authenticator without IT.

Question

Unable access Microsoft authentication. It states i need a qr code from my account holder however unable to get in touch for this due to not having email access. Is there anyway i can get access without getting in touch with IT?

Answer 1

Hello,

Here are a few steps you can try to regain access:

Use Backup Codes: If you have previously set up backup codes, you can use one of those to sign in.

Alternate Authentication Methods: Check if you have set up any alternate authentication methods, such as a phone number or another email address, that you can use to verify your identity.

Microsoft Authenticator App: If you have the Microsoft Authenticator app installed on another device, you might be able to use it to generate a code.

Account Recovery: Visit the Microsoft account recovery page and follow the steps to recover your account. This process might allow you to regain access without needing the QR code.