I am unable to sign up for free Azure account

Question

While doing the free Azure Free Account Sign Up, I am getting an error message regarding my phone number.

I am getting the below error message despite giving the correct mobile number without country code. I am providing (7883615917) this mobile number from UK.

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We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.

Reenter your SMS verification code, or try again with a different phone number.

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SessionID: b650a295-ae47-46d9-b3ab-db0b16952ed0 TimeStampUTC: 12/2/2024 3:49:05 PM

Answer 1

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 2

Hi @Tajinder Dogra

Thanks for reaching out to Microsoft Q&A.

Please go through these guidelines here once- https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 3

Hello Tajinder Dogra,

Thanks for your question.

I've seen this a few times and it can usually be solved by reaching out to billing support. Billing support is completely free, but since you don't have a subscription yet you can dial the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola