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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 67%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
My company is Cadena.ai with an MS for Startups Founders Hub at the $150k level. I can see and access Cadena MS Azure Sponsorships subscription id 265dc3ca-20a5-4465-9b4e-a0ab2d6d274e
If I click on the the https://www.microsoftazuresponsorships.com/ link, I am logged in but no active MS Azure Sponsorships can be found so I can't check the balance or see usage details.
It is almost as if my MS for Startups Founders Hub acct (I log in with my Linkedin sso) and my MS Azure Sponsorships portal access are NOT connected.
How can this be fixed?
Thanks
Eman Safadi
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Hi Eman Safadi,
Thank you for reaching out to us on the Microsoft Q&A forum.
It appears that there is an issue with the connection between your MS for Startups Founders Hub account and your MS Azure Sponsorships portal. To resolve this, please ensure that your LinkedIn SSO is correctly linked to both your Founders Hub account and your Azure Sponsorships portal, as re-linking the accounts can often address such connectivity issues.
For further assistance, you may need to collaborate with a billing engineer to ensure that your credits are properly assigned to the correct account. Could you please create a support ticket with the billing team here. They will be able to assist you in resolving this matter efficiently.
Please reach out to us if you have any other queries.
If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.
Awesome. Thank you!
Hi Eman Safadi,
If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.
Hi Eman Safadi,
Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions. If your issues have been resolved, kindly accept the answer by clicking the Accept Answer and Upvote buttons on the post.
Thank you!
Hi Eman Safadi,
Glad to hear that your issue got resolved. Please don't hesitate to reach out to us if you have any further queries.
Thank you.