when updating windows I get error 0x80070002

Question

We are trying to do a windows update an get a feature error 0x80070002. this has happened a couple times and we do not know how to fix it.

Answer 1

Might try the manual steps listed here.
https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

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Answer 2

Hello,

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then.

Let us know if this helps!

Answer 3

@WestBend TOPS
Hi,
Error 0x80070002 is usually caused either corrupt apps or issues with Windows updates – some files are missing despite the update having been downloaded and extracted properly.
You could refer to the following link to troubleshooting:
https://www.easeus.com/todo-backup-resource/solved-how-to-fix-error-code-0x80070002-in-windows-update.html
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

Hope above information can help you.

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